Only applies to the following postcodes in Chelmsford Essex CM1, 2, 3, 16, 17, 25, 26, 31, 32, 33) . If you are just outside these postcodes get in contact as I still might be able to help....... 0333 4042750
Minimum £20 spend to qualify for Local Delivery.
Delivery slot restrictions apply these are shown at checkout but we aim to provide a 7 day service up to 8pm daily.
We will contact you by phone to confirm a convenient delivery slot.
Minimum 2 hour window to allow us to prepare the order.
Two options available.
1. For small items that will fit through a letter box these can be delivered at any time. This applies to small items like Coils, E liquids (up to 50ml) & accessories these will be packaged in A4 padded envelopes as required.
2. Larger items that will not fit through a letter box deliveries will need to be scheduled at a time when you are in and can physically receive the delivery. This applies to Vape Kits and large Shortfills over 50ml or in Cubby Bottles.
Please leave a contact phone number when entering your address details, We will contact you to confirm which applies to your order before attempting delivery.
If we are unable to delivery your parcel at the agreed time due to you not being in we may cancel your order and refund you minus a £5 wasted delivery fee.
You can contact us by phone to reschedule the agreed delivery slot. Please give as much notice as possible.
All orders must be paid for in advance through our online payment providers, cash on delivery is not accepted under any circumstances.
Any questions give us a call.
Returns will be handled in the normal way as set out in our Returns policy.
Due to the current situation with COVID -19 we are taking steps to make sure we protect both you our customer and ourselves when making deliveries.
Here at Andy’s Vape Shop we are taking the spread of the Coronavirus (COVID-19) very seriously. Our priority is to continue to ensure the safety and wellbeing of our and customers.
These are unprecedented times and we are closely monitoring the situation and taking guidance from the government, the World Health Organisation (WHO) and Public Health England (PHE).
We will continue to be rigorous with personal hygiene, which includes frequent hand washing.
To help minimise the spread of the virus, we are following the latest government guidance, as its just me that works here this is easily controlled.
When preparing your order all products are handled with protective gloves and the external surface of the product are wiped down with antibacterial wipes before being packaged for dispatch. If you are self isolating and are concerned about our delivery methods then please get in contact by phone or email.
For Larger items that won't fit through a letter box we will contact you and agree a safe strategy to deliver to your address minimising contact e.g I will call on arrival and leave the parcel 2m from your door.